24-hours emergency line

In case of emergency, you can use the Lufthansa City Center telephone service in Germany + 49-18 05 23 23 99

The service has an access to all Amadeus reservation made in our agency: for international airflights, for airflights to large cities in Russia, for hotels
24-hours emergency line is located in Germany. The call is international
English and German speaking personal
The cases in which the service could help:
late arrival to the flight, route changing - you need to correct your reservation
you urgently need to get a new ticket with payment by credit card
book a room in a hotel or just to find the number and adress
We recommend you to use the hotline service only when our office is closed (night time or holidays)